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Whether it's an emergency or a routine request, we'll get you to the right engineer as quickly as possible.

Call (412) 265-6311Press 1 · A person answers, not a phone tree Email support@trustigt.comOpens a ticket immediately and emails you the ticket number · Best for routine requests and non-urgent issues Join a Remote SessionAlready speaking with an engineer? Enter the code they give you

Suspect a security incident? Call us immediately. Nobody clicks a bad link on purpose. Nobody asks for a 2 AM MFA prompt. You won't be blamed, and the sooner we know, the less there is to clean up. Never email passwords, MFA codes, or other credentials.

Support Hours
Monday through Friday · 8 AM to 5 PM

For after-hours emergencies, call and leave a voicemail. Emergency messages reach an on-call engineer. For everything else, we'll respond during business hours.